Warranty Program
All you need to know about our 1-Year Warranty:
Warranty Coverage
No questions asked! Enjoy complete peace of mind with our 1-year warranty, covering all defects for our gold-filled and demi-fine designs (i.e. gold/white gold vermeil). Please keep your proof of purchase handy to make use of this coverage.
Repair or Exchange
If a repair is needed and we no longer have the necessary parts, we’ll offer you a one-time exchange for an item/items up to the purchase price.
Shipping Cost
Warranty Coverage
No questions asked! Enjoy complete peace of mind with our 1-year warranty, covering all defects for our gold-filled and demi-fine designs (i.e. gold/white gold vermeil). Please keep your proof of purchase handy to make use of this coverage.
Repair or Exchange
If a repair is needed and we no longer have the necessary parts, we’ll offer you a one-time exchange for an item/items up to the purchase price.
Shipping Cost
- Shipping to Us: Please arrange trackable shipping to our facility at your cost.
- Return Shipping: We will cover the cost of shipping the repaired or replaced item back to you.
Have more queries?
If you have more questions, drop us an email, and our friendly customer service team will assist you promptly.